Transferring a call means routing the caller to a specified contact person, for example, the switchboard operator or simply an external telephone number. As soon as you choose a transfer action, you can at the same time specify the transfer mode you want to perform. In addition, there different types of call transfer, namely direct transfer, filtered transfer, supervised transfer, and secondary transfer.

Unconditional forwarding

Unconditional forwarding known as direct forwarding is the simplest way to divert incoming calls currently on the market. Automatic forwarding routes incoming calls directly, in addition to any other telecommunication configurations that are in place, to the specified end-caller. Many virtual phone numbers are configured to act in this way. In addition, many companies have taken advantage ... Read more »

Advertising communication is an essential practice for the existence of a company. Finding the best advertisement for you, however, is not an easy choice. Advertising allows you to achieve multiple business goals: how to get new customers is certainly a question that haunts many companies.

For effective advertising, therefore, it is necessary to identify one's objectives, develop an ad hoc message, and adapt it to the various channels that one chooses to use. The choice of the latter is crucial.

Especially if you are an SME you need to study an effective marketing strategy to reach customers, promote your products, and communicate a positive image of your company.

How to get new customers by choosing the right channels

As ment ... Read more »

The MBA market is expanding. More and more people have as their first postgraduate option to study an MBA. And the truth is that we are not surprised.

As for the professional profiles that decide to train or expand their knowledge in business management, it is varied, from businessmen, managers, entrepreneurs, middle managers, liberal professionals, etc. In the classroom, there is always a high percentage of engineers who choose to study for an MBA to complete their technical training with business management skills.

The reasons to study Master in Business Administration are endless, and if you still want to read the most common ones, Just Business Today has published a great blog post here: 

In this article, ... Read more »

Companies are increasingly incorporating technology into their daily processes. This represents an increase in the demand for IT resources which, in many cases, represents a saturation of the company's IT department.

In this context, IT managed services come into play. Arisen to respond to a situation of the collapse of the IT department of a business organization.

What are managed IT services?

It refers to the total or partial outsourcing of IT services on a permanent or provisional basis to attend to a peak of work that is difficult to manage by the IT staff of the company.

The managed services IT involve all the resources you need to hire a company to meet technological demand for it, managed remotely using software that allows remote mon ... Read more »

It is likely that, on occasion, you have heard about the image or reputation of a brand in the online field. But do you know exactly what this ethereal concept refers to?

The online reputation is basically the perception that users have of a brand or a person on the Internet. However, this impression is not completely under the control of the clinic, since the reputation is not only created based on the content available in the online medium. This, in addition, is originated from the feedback of the users, who comment on their own experiences.

Currently, patients use social networks daily, so the Internet is the ideal medium to communicate with thousands of users in your area of ​​influence. In this way, the widespread use of these channels to express opinions and evaluate the services and ... Read more »

If you are a seller in the Amazon marketplace, it is interesting that you make the most of all the possibilities it offers you, including its advertising options. And the eCommerce giant has 300+ million active users, so why not use their ads to reach all these people?

Advertising on Amazon is based on ads that work by keywords or product segmentation, in a very similar way to the system used by Google Ads (it is the PPC system, pay per click). It appears at the top and bottom of search results pages, on individual product pag ... Read more »

There are several reasons that can lead you to want to sell your company (retirement, other higher priority businesses, lack of profitability, lack of time), but these tips are valid in all situations. If you have thought about selling your business, this reading may interest you.

Prepare the sale:

Before deciding to sell your business, you need to think deeply about your motives and goals. Just like when you created or bought the business, it cannot be launched lightly. Remember that an investor acts with caution, and any doubt or imprecision that he feels about the operation could scare him away. Being transparent and clear about your motivations, goals, and figures will help you.

Do not sell directly:

You cannot maintain the confidentiality necessary for the sale if you carry it personally. In addition, a co ... Read more »

The current situation opens the way to many questions: how is the pandemic affecting the real estate market and what situation is it in? What are the long-term expectations in real estate investments after the coronavirus? 

At the height of the social outbreak and the coronavirus crisis, many wonder what the situation of the real estate market is. There is no unambiguous answer in this regard, but rather we must look at the different sectors to see which are weakened and which are strengthened in real estate investment.

The current moment has led to a contraction in the economy: job loss, bankrupt companies.. ... Read more »

The figures generated by E-commerce (electronic commerce) in recent years are increasingly amazing, which is why many businesses are clearer that the future is in the world of online sales.

In this article, we are going to give you all the keys so that you can launch your email marketing strategy, since, according to surveys, this mode of communication is still preferred by customers for their communications with brands.

Email Marketing Strategy: The Basics

Before you start sending emails like crazy, you should create a good pre-launch strategy. If you don't, you run the risk of a large percentage of your email marketing campaigns ending up in the “spam” folder of your potential customers.

To create this solid email marketing strategy for your E-commerce, the first thing you should do is s ... Read more »

Today for almost every industry it is becoming very vital to opt for translation services. The services of a translator are not only used to translate technical texts from one language to another but also the global economy and international trades greatly depend on the aid of translators.

The translation agencies in Washington D.C. make sure that the communication between trading partners is fluent in all means so as to build a commercial relationship, facilitate trade, and to make the process of exchanging goods easier. They translate important documents, order lists and product descriptions of diverse language to avoid delays in delivery and to eliminate the fatal misunderstandings between trading partners.